At Creative Jewelers, we understand that ordering high priced jewelry can be a scary process. We want you to know that if you aren't 100% satisfied with your item, we will gladly offer a refund. We ask if you do decide you need to return a product, you call us as soon as possible. We offer a two week return policy on all jewelry. Upon receiving your piece, we check to ensure that the item is in the same condition it was sold in. For more information on our return policy or for questions, call us today at 505.897.1304